21 May 2009

RME Audio MADI

Unfortunately recently one of my RME Audio HDSP MADI interfaces broke down. It was send for repair and after a few weeks I got it back. It was repaired just within the guarantee terms. It worked for two weeks after I got it back and then broke down again :( I talked to RME about this on the Musik Messe and they asked me to send it again. I explained that it was very inconvient for me since I'm in the middle of recording my new album. RME Audio was so kind though to supply me with a loan card in the mean time. Now that is what I call service :) I thought it was such a nice gesture that I wanted to tell you about it. I just hope now that when I get me own card back it will work a bit longer now. But thank you very much RME Audio :)

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